Why Book Owner Direct?

Yes, Please contact us for monthly specials (up to 3 months)

Subject to approval. Signed Pet Waiver Required. Pets must be pre-approved. Guests with unauthorized pets may be asked to vacate immediately without a refund. If Approved $150 Pet Cleaning Fee Per Pet

Third Party websites Such as Airbnb & Vrbo charge a you Service Fee when you book through their website. Airbnb charges  around  14% and Vrbo charges up to 15%.
To put it in perspective, for a one week booking in one of our condos that is approximately an additional cost of around $200 in fees that you would pay. For the 5/5 pool homes that jumps to an overhead of over $350 in fees. By booking direct with us – you can save on this add-on fee charged to you by third party booking websites.

• If your check-in date is more than 60 days away, you would need to pay 25% of the total amount at the time of booking. The balance 75% is due 60 days prior to your check-in date. We will email you an invoice when your final payment is due using which you can make an online payment.
• If your check-in date is 60 days or less from the booking date, a full payment is required at the time of booking.

The table below highlights the Payment Methods we accept and the associated processing fees (if any).

Residents of USA

ACH 0

Zelle 0

Credit Card 3% 

Debit Card 3%

Paypal 3%

Google Pay 3%

Apple Pay 3%

International Travelers

Wise (formerly transferwise) 0 

Credit Card 4% 

Debit Card 4% 

Paypal 4%

Google Pay 4%

Apple Pay 4%

When you send a booking request, please mention your preferred Payment Method.

We will  accept your booking request and email you an invoice with which you could make an online payment using the payment method of your choice. 

Appropriate processing fees, if any, will be added to your invoice.

Note: If you book through a third party website such as Vrbo or Airbnb, there are no credit card processing fees. However, you will be charged an additional service fee of up to 12%.

In addition to the Nightly Rental rate, the following will be added on to your final amount

• Cleaning Fee
• Tax 13.5 %
• Refundable Damage Deposit
• Pool/Spa heat (optional, for pool home) $25 per day
• If you wish to pay by credit card, a 3% credit card processing fee is charged.
• If you were to book through Vrbo, HomeAway, AirBnB or any other third party website, you would pay the Service fee charged by that website. If you book direct with us on our website, there is no additional service fee charged to you.

• A couple of weeks before you arrive, we will email you a Welcome Packet which will contain access information to our home such as our address, door code and other instructions.
• Please carry a printout of the Welcome Letter and a valid government issued ID with you when you arrive at Windsor Hills at the beginning of your vacation.
• Take the “Visitors” gate on the left where you will present the Welcome Letter and your ID to the security officers who will register you and issue you a Parking Permit / Gate Access Card.
• Once registration is completed, you may enter our home using the access code provided to you in the Welcome Letter.Note: Please display the parking permit/gate access card on your vehicle’s dashboard during your stay in Windsor Hills. The gate access card needs to be scanned to open the gate both while entering and exiting the resort for the duration of your stay. It will be disabled on the evening of your check-out date.

If there was no damage done to the unit,  we will process a full refund of your damage deposit within 3 days of your departure.

Renter may cancel a reservation at any time. Cancellation requests must be sent by email to alwaysbebookedrentals@gmail.com
If a guest cancels a reservation, OR the owners have to cancel a reservation due to non-payment of the outstanding balance, the following cancellation charges will apply:

• 60 days or more  from check-in date = Full Refund
• Less than 60 days from check-in date  = No Refund

Conditional Refund: If cancellation is less than 60 days from check-in date  and we are able to rebook your cancelled dates with another reservation, you will be refunded for the days occupied by the new reservation that overlaps with your dates., This conditional refund will be processed within 7 days after the original check-out date.

The owners or management company reserve the right to cancel a reservation at anytime and for any reason.  If this occurs, a full refund of the booking deposit and/or associated payment(s) will be returned to the renter.

Note: The above policy applies to bookings made through alwaysbebookedrentals.com. If a booking is done through third party websites such as Airbnb or Vrbo, the cancellation policy as per the rental agreement on that website will apply.

Face Masks are no longer required to be worn anywhere in our resort.  However, if there is an order from the Osceola County or the State of Florida mandating use of face masks in the future, this can change. (Last updated June 01, 2022).
Social distancing throughout the resort is highly encouraged.

Your vacation home will be available for check-in at 4:00 PM ET on your date of arrival. Check-out time will be 10:00 AM ET on your date of departure. Please depart on time to give our cleaning staff ample time to prepare the home for the next guest who may be arriving at 4:00 PM the same day.

All our homes are equipped with a highly secure electronic number lock. A few weeks before you check-in, we will email you your Welcome Packet which will have a lot of useful information about your stay including your unique access code. When you arrive, please key in access code on the number lock on the front door to enter our home.
Hence there is no need for keys.
You would use this access code to gain access to our home for the remainder of your stay.
This code will be disabled shortly after you check-out on the day of your departure.

If there is no other check-in or check-out on the day of your arrival or departure, we can certainly accommodate an early check-in or late check-out request at no additional cost. please send us a request in advance, so we can check our calendar and schedule with the cleaning company accordingly.

However, if we have another guest checking-in or checking-out that day an early check-in / late check-out will not be possible since the cleaners need sufficient time to prepare the house for the next guest.

Absolutely. You are more than welcome to enjoy the resort pool and other resort amenities until late evening on the day of your check-out.

Prior to check out, we encourage all guests to do the following to aid the cleaning company  get the place cleaned and ready for the next guest who typically will check in at 4:00 PM the same day.

• Replace all furniture, toys, pool toys, strollers, pack n play, crib etc back in their original place
• Dispose all trash in the trash receptacle (bench) outside the front door. If there is excess trash, please dispose them in the one of the dumpsters in the resort.
• Load the dishwasher with all the used dishes, and start the dishwasher.
• Place all used bath towels, pool towels and bed linen near the washer.
• Sign out of any of your Streaming accounts such as Netflix, Prime Video, Hulu etc that you may have used on our Smart TVs.
• Double-check that you’ve taken all your belongings.
• Finally, lock all the windows, lanai door, front door and head back home with happy memories!

Note: There is no need to report to the reception or the security officers after you check-out.

Our 2 bed 2 bath condos can comfortably sleep 6 people.

Our 3 bed 2 bath condos can comfortably sleep 8 people.

We pride ourselves on the quality of our home and its amenities, but we do recognize that sometimes things beyond our control can occur. In the unlikely event of a problem, please do not hesitate to contact us or our property manager immediately. We are available 24×7 to assist you in case of any issues.

• Walmart provides same-day home delivery of groceries for a small fee. For more information, please visit https://grocery.walmart.com/
• Walmart also provides free curbside pickup of groceries  ordered online . Walmart is located at 2855 N Old Lake Wilson Rd, Kissimmee, FL 34747 – which is less than 0.5 miles from our home.   For more information, please visit https://grocery.walmart.com/
• Publix offers home delivery of groceries (powered by Instacart) for a fee. Groceries are delivered within 1 hour. For more information, please visit: www.publix.com/delivery
• If you are an Amazon Prime member, you may use Amazon Fresh service to order groceries from Amazon or Whole Foods.

Note: Please schedule the delivery for a timeframe when you are available at home.

For your convenience, we provide a starter supply of items as follows:

• One small bar of soap in every bathroom
• One toilet paper roll per bathroom
• One roll of paper towels
• One dish sponge
• One dishwasher detergent tab
• One laundry detergent sample
• One small bottle of dish soap
• Starter coffee packet
• One trash bag in each receptacleThere are numerous grocery stores including a Walmart, Target and a Publix within a five minute drive from our home where you can stock up on your supplies for the duration of your stay. There is also a convenience store in the resort clubhouse where you can purchase supplies if needed.

Add an answer to this item.Yes, fresh bed linen and and ample towels are provided in our home for your use. We also provide beach towels for your use in the pool. If you are using the resort pool, we ask that you take only the beach towels to the resort pool and please refrain from taking bath towels out of our home.

Yes, we have a full size washer and dryer and iron & ironing board in all our homes. Clothes drying rack to dry wet towels used at the pool also provided.

Guest is responsible to purchase laundry detergent and other supplies.

Yes, we provide complimentary high speed  wireless internet in all our homes.
The resort pool & clubhouse area has complimentary high speed wireless internet for all guests of the resort.

Yes, all our homes have a fully equipped kitchen including cooking utensils, silverware, bakeware, dishes, many small appliances –  everything you need for the perfect vacation.

There is no daily housekeeping service provided in the rental rate. Before check-in, the home will be thoroughly cleaned and inspected by a professional cleaning company and clean sheets and towels will be provided. Mid-stay cleaning services during your stay can be requested for an additional fee.